Sectional title schemes process high volumes of sensitive data. The Information Regulator provides the framework for how this must be managed through the POPI Act, but what does that look like?
The Participation Quota (PQ) & Levies: While the Body Corporate has a right to process financial data to collect levies, the POPIA ensures this data isn’t shared with third parties (like marketers) without consent.
Arrears Lists: A common point of friction is the “debtors list.” The Information Regulator generally maintains that while names and amounts can be discussed in closed trustee meetings or included in AGM packs for owners, they should not be posted in public areas like lifts or noticeboards.
CCTV Surveillance: Many schemes use cameras for security. The Regulator requires that clear signage is displayed, and the footage must be protected and deleted after a reasonable period unless required for an investigation.
Remember that these items are in place for both the Body Corporate and the Resident, to ensure they can operate and you as the resident are not burdened by unwarranted calls and messages.
